The Influence of Online Banking on consumers and its perception and acceptance during Covid-19

Authors

  • Jahangir Hameed Karachi University Business School

DOI:

https://doi.org/10.51153/kjcis.v4i1.53

Keywords:

Online Banking, Customer Satisfication, Technolgical Factor, Demographic, Covid-19

Abstract

The study is about  Influence of Online Banking on consumers and its perception and acceptance during Covid-19. Research hypothesis and research questionnaire had been developed to undertake the study for the research hypothesis, primary data has been used through the sample size and Convenience sampling was carried out where the quota was determined according to the share of the total number. To answer the questions statistically five hypotheses were created and tested through the questionnaire. Results shows that majority of the respondents have agreed and established trust on online banking transactions during pandemic situation

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Published

2021-01-01